Before you start
If a family logs in to their account and is signed into a different institution from what they prefer, they can choose to join another institution. Families may need to associate their account with a new state if they have moved or selected an incorrect institution at the time they created their account.
Steps
- Login to your Family account.
- Click on the Family Profile button.
- Click “Join another institution” in the bottom left corner.
- Click the Confirm button.
- Click the blue “Add another profile” button.
- Select the new state, institution, and county and click Save.
- Continue with the enrollment process in the new state.
Tips
- The family may use the same USPS address when creating an account in a new institution.
- Families may quickly switch between their institutions by clicking on their name in the upper-right corner and selecting “Change Institution”.